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User / Subscriber Profile – WasooliPK
Manage Complete Customer Details in One Smart Grid
The User/Subscriber Profile feature in WasooliPK gives internet service providers and TV cable operators a centralized system to manage every user’s details — including connection status, billing history, complaints, and more. This tool ensures accurate record-keeping, faster customer support, and organized operations — all within a clean and accessible dashboard. No more spreadsheets, scattered notes, or guesswork — every subscriber is right where they should be, with full traceability.
Key Feature
Complete User Information
Store essential subscriber data including name, mobile number, CNIC, full address, joining date, and assigned package.
Subscription & Connection Status
View the real-time status of a user's connection — active, inactive, disconnected — along with installation and renewal dates.
Payment History & Outstanding Dues
Track all transactions, dues, payment dates, methods, and digital receipt logs in one centralized record.
Complaint History (Internet & TV Cable)
Monitor complaints related to internet speed, cable service issues, or hardware faults with full resolution tracking.
WhatsApp & SMS Logs
Review the communication trail with the user, including payment alerts, service updates, and reminders.
Box, Media & Splitter Mapping
Link users with their physical connection sources like fiber media, boxes, and splitter ports for easy field servicing.
Custom Field Management
Add extra fields to the user profile to capture specific information like device MAC ID, building number, or CNIC image.
Custom Grid Option
Use flexible, filterable grids to view user data exactly the way your team needs — by area, status, payment status, or package.
Instant Digital Profile Generation
Generate a digital PDF profile for reporting, printing, or field visits with just one click.
Why Choose WasooliPK User/Subscriber Profile?
WasooliPK's User/Subscriber Profile feature is built for serious ISPs and service providers who need complete control over customer data. It simplifies support, improves billing accuracy, and enhances your ability to resolve complaints quickly. Whether you're managing hundreds or thousands of subscribers, this system keeps your operations organized, efficient, and ready to scale — all with the reliability of Logics Labs behind it.
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